Welcome

YouLoveYouShop is a unique shop where you can find unique gift for any occasion especially for birthdays and weddings.

Shipping

Items are shipped form UK via Standard shipping with no tracking number

Shipping Times:
USA & EU - 12 to 25 Working days
UK - 2 - 5 working days
Canada & Rest of world - 15 - 40 working days

All orders are shipped via Royal Mail Standard Domestic and International post.
THERE WILL BE NO TRACKING INFORMATION PROVIDED.
Express shipping with Tracking number will be at an extra cost. Please send me a message if you require fast shipping.

I DON'T TAKE RESPONSIBILITIES FOR THE DELAYS IN POST.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

Please contact me if you have any problems with your order.
In the case of damage, please attach photographic evidence and a replacement will be sent.

Additional

Please see FAQs section. If not, please message me to find out and I will be happy to assist.

Frequently Asked Questions

Can I add additional initials or Gemstones

Yes you can. Please see links below.
Extra Initials: https://www.etsy.com/uk/listing/247082579/
Extra Gemstones: https://www.etsy.com/uk/listing/262450220/

Can I have a different size necklace?

The standard necklace size is 18inch. If you need a shorter or longer necklace, please leave a note to seller when you purchase and I will adjust the necklace length for you.

Can I personalize products?

I do offer different personalization options. Please message me with your idea and I will be happy to help you.

How long will it take ? Average Shipping Times

UK- 2-5 Days
USA & EU- 12-25 Working days
Canada & Other 15-40 Working days

Please ensure your address details are up to date.

Difference between Ship by and Delivery Date.

SHIP BY DATE: The date when I dispatch the item.
DELIVERY DATE: The date you receive the item.

Can I order big quantities?

Yes, sure you can. Please message us.

Do you have a tracking number?

All orders are shipped via Royal Mail Standard Domestic and International post. Therefore, no tracking number will be provided.

Express shipping with tracking number will be at an extra cost. Please send me a message if you require fast shipping.

I have not received my order.

I am really sorry If you have not received the item. Please check if the address provided at checkout was correct.

Please see average shipping times below. Orders doing seasonal period can take longer.

UK- 2-5 Days
USA & EU- 12-25 Working days
Canada & Other 15-40 Working days

What materials are items made out of?

All items are silver plated jewelry.